What Ever Happened to Jennifer? How Subscribers Can Go From Engaged to Enraged

Recently, we published a light-hearted video “If Your Smartphones Could Talk,” in which we captured an infected mobile phone’s “guilty confession” to sending unauthorized premium text messages without its subscriber’s (Jennifer’s) knowledge. It was a humorous attempt to make an important point – malware on subscriber devices can have a real impact on a service provider’s bottom line and on their most important asset – the subscriber....